FAQs

Southpaw Animal Clinic of Madison

Have a(n) veterinary-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Q: How can I avoid the record review fee on prescriptions?

    There are two ways to avoid this fee:


    1. Purchase your pet’s medication directly from our in-house pharmacy.
    2. Order through our online pharmacy (Vetcove Home Delivery), which offers free shipping once your order total reaches $49.

  • Q: Why don't you call prescriptions into pharmacies:

    Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.

  • Q: Why does it matter if I buy my pet's medications from a large corporation instead of directly from my vet?

    Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.

  • Q: What is the benefit of ordering through Southpaw's online pharmacy?

    1. Medications from our online pharmacy come from the same warehouse that supplies our clinic’s stock.
    2. Products are guaranteed authentic, safe, and contamination-free.
    3. If your pet experiences a medication-related problem, we can directly address it here at the clinic.
    4. Our suppliers provide rebates and guarantees not available through many third-party retailers.
    5. Our online pharmacy allows flexible payment options—including Klarna—to help split costs.

  • Q: What if I still want to use an outside pharmacy?

    We absolutely support your right to choose where you purchase your pet’s medications. If you prefer to use another source, you may request a written prescription from us and pick it up during normal business hours. Please keep in mind that the record review fee will apply if this request is made after your appointment.